dd44 Terms & Conditions

Introduction & Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between the dd44 platform and its users. By accessing or using the dd44 website (https://dd44.bar) and all services, mobile versions, and applications operated under it, you fully agree to these Terms.

Key Definitions

• "Platform" refers to the dd44 website, mobile site, and all related services.
• "User" or "Member" refers to any registered account holder.
• "Account" refers to the personal profile created on the platform.
• "Bonus Funds" refers to funds granted as part of a promotion, which require specific wagering conditions to be met before withdrawal.
• "Real Money" refers to funds deposited by the user themselves.
• "KYC" (Know Your Customer) refers to the identity verification process.

In the event of any dispute, the English version of these Terms shall be considered final. However, this Bengali version may be used as a primary reference for the convenience of users in Bangladesh.

Account Registration & Personal Information

To open an account at dd44, you must provide accurate and complete personal information. Providing false or misleading information may result in account cancellation and forfeiture of any winnings.

Registration Terms

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• The name, phone number, email address, and payment method details provided at registration must be genuine.
• The account password must be kept completely confidential and must not be shared with any third party.
• Any suspicious activity or unauthorised access must be reported to the support team immediately.
• The account is for personal use only — it may not be used on behalf of others or for commercial purposes.

Identity Verification (KYC)

dd44 may request documents for identity verification at any time, particularly at the time of a withdrawal request. These may include:

• A copy of your National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method (bKash / Nagad / Rocket account details)

If verification documents are not submitted within the specified time, the account may be temporarily restricted.

Age Verification & 21+ Policy

Members must be at least 21 years old to participate on the dd44 platform. This is a strict condition with no exceptions.

The user bears full responsibility for providing false information about their age. dd44 may request valid identification for age verification at any time. You are also responsible for ensuring that underage members of your household cannot access this platform.

Deposits, Withdrawals & Payment Policy

Deposits

The accepted payment methods for depositing funds at dd44 are: bKash, Nagad, Rocket, and bank transfer (for bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank apply).

• Deposited funds will only be credited to a verified account.
• Deposits made through a third party are not accepted — the payment method must be registered in your name.
• If a transaction fails, please notify the support team immediately.

Withdrawals

To make a withdrawal, the account must be fully verified and any applicable wagering conditions must be met.

• Withdrawals can only be made to the same method used for the deposit.
• dd44 may delay a withdrawal for unusual transactions until additional verification is completed.
• If money laundering or fraud is suspected, the withdrawal will be suspended and an investigation will be conducted.
• Transaction fees, if any, are set by the payment provider — dd44 does not charge any additional fees.

Bonuses, Promotions & Wagering Conditions

dd44 offers various promotional offers. Each bonus applies subject to specific terms and conditions. Accepting a bonus means you agree to the associated terms.

Welcome Bonus

First-time depositors receive a 150% bonus, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a bonus of ৳1,500, bringing the total balance to ৳2,500. Or depositing ৳8,000 gives a bonus of ৳5,000 (the maximum limit), for a total of ৳13,000.

Wagering Requirement

To withdraw winnings earned from a bonus, you must wager 15 times the bonus amount. The wagering calculation is based on the bonus amount only, not the deposit.

General Bonus Rules

• A promotion may not be participated in more than once, unless clearly stated otherwise.
• Bets placed using a bonus may generally be restricted to certain game categories — see the details of each promotion.
• Withdrawing real money before wagering conditions are met may result in the bonus balance being cancelled.
• If multiple accounts, or two accounts used by the same person in a household, attempt to earn bonuses, both accounts will be cancelled.
• dd44 reserves the right to change or cancel any bonus offer without prior notice.
• If bonus abuse is detected (bonus hunting, bet-hedging, or abuse patterns), the bonus and associated winnings will be forfeited.

Betting Rules & Gaming Policy

All betting and gaming activity on dd44 follows specific rules. Once a game or bet is confirmed, it cannot be cancelled or changed.

Cricket & Sports Betting

• All bets must be confirmed before the market closes.
• If a match is abandoned or completely cancelled, the bet amount is generally refunded.
• For in-play betting, dd44 is not responsible for issues arising from network delays or data errors.
• In the case of recalculation or score correction, the official result will be considered final.

Casino & Slot Games

• All games are operated through a Random Number Generator (RNG) or a live dealer.
• If a game is interrupted due to a technical error, bets placed during the period of the error may be considered void.
• Complaints about game results must be reported to support within 72 hours.

Fishing Games

• Points or currency collected in fishing games are governed by the game's own rules.
• Using any bug or unintended process within a game to obtain favourable results is prohibited.

Prohibited Conduct & Fraud Policy

To maintain the fairness and security of the dd44 platform, the following conduct is strictly prohibited:

• Operating multiple accounts or using another person's account.
• Placing bets using bots, scripts, or automated software.
• Collusion — manipulating game outcomes by coordinating with other players.
• Using false information or documents in an account or for payments.
• Attempting to defraud the platform through chargebacks or payment reversals.
• Attempting to hack or gain unauthorised access to the platform's software or network.
• Money laundering or transferring illegally obtained funds.
• Deliberately exploiting game bugs or technical errors to gain an unfair advantage.

Account Suspension & Closure Policy

Closure by dd44

dd44 may temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Failure to verify identity or submission of false documents.
• Suspicious financial transactions or signs of fraud.
• Instructions from a regulatory authority or a court order.

Closure by the User

If you wish to close your account at any time, please contact [email protected]. Before closing the account, make sure to withdraw any available real money. Any unused bonus balance will be cancelled after the account is closed.

Self-Exclusion

As part of responsible gaming, you can request a temporary break from the platform for a specified period. For more information on this, please visit our Responsible Gaming page.

Privacy & Personal Data Protection

dd44 is committed to protecting your personal information. All data is kept secure using SSL encryption and modern security technology.

• Your information is never sold or rented to any third party.
• Your data is used solely for service operation, verification, and fulfilling legal obligations.
• To learn more about how your data is collected, stored, and used, please read our Privacy Policy.

During registration, dd44 may ask for your permission to send promotional emails or messages. This is optional and can be withdrawn at any time.

Responsible Gaming & Support

Online gaming is a form of entertainment. However, it can become addictive and may lead to financial loss. dd44 encourages members to play responsibly.

• Only play with money that you can afford to lose without affecting your standard of living.
• Treat gaming as entertainment, not as a source of income.
• Avoid playing when you are facing financial difficulties, family stress, or mental pressure.
• Keep yourself in check through deposit limits or self-exclusion.

For more detailed information on responsible gaming and to request limits, visit our Responsible Gaming page or contact our support team directly.

Intellectual Property & Copyright

All content on the dd44 platform — including logos, graphics, text, software, interface design, game content, and other materials — is owned by dd44 or its licensors and is protected under copyright law.

• Copying, distributing, or modifying any part of the platform without prior written permission is prohibited.
• Information may be collected for personal use, but may not be used for commercial purposes.
• dd44's trademarks or brand elements may not be used without authorization.

Limitation of Liability & Risk Acknowledgement

The dd44 platform is provided on an "as is" basis. dd44 accepts no liability for the following:

• Loss of bets or sessions due to internet disconnection or network failure.
• Errors in third-party software or payment gateways.
• Security issues arising from the user's own device or environment.
• Force majeure events — natural disasters, war, government directives, etc.

You are voluntarily placing money at risk — you are fully aware of this risk and bear complete responsibility for it yourself.

Policy on Changes to Terms

dd44 reserves the right to change, amend, or update these terms at any time. Members will be notified of significant changes via email or a notice on the platform.

• Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.
• The latest version of the terms will always be available on this page.
• We recommend visiting this page regularly to stay up to date.

Dispute Resolution Process

If you have a dispute or complaint, please contact our support team first. Most disputes are resolved amicably.

Complaint Process

• Step 1: Send a detailed complaint to [email protected], attaching screenshots or evidence if available.
• Step 2: The support team will review the complaint and respond.
• Step 3: An attempt will be made to reach a resolution with the agreement of both parties.

If unresolved, dd44 may arrange for the dispute to be settled through an independent third-party mediation. The applicable law and jurisdiction for any dispute under these terms will be determined by dd44.

Contact & Support

For any questions or clarifications regarding these terms, please contact our support team:

• Live Chat: Available 24/7, service in Bengali and English
• Email: [email protected]

Our support team is ready to assist you 24 hours a day, 7 days a week.